{"xsrfToken":"c6ea12ca0c2ed84c2488dffb060ad89218d55538_lout","branding":{"id":"13","key":"dbt","name":"DBT Helpdesk","portalBaseUrl":"/servicedesk/customer/portal/13","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/13/7","theme":{"headerBGColor":"#000000","headerLinkColor":"#ffffff","headerLinkHoverColor":"#242424","headerLinkHoverBGColor":"#242424","headerBadgeColor":"#242424"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/4a6a8d6b-33e7-4e6e-92a3-d665f04f495d/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwNzFmYTc4NS1iYTRlLTRjNTItYmIwMS02NTliZDJjMjA4OWIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjRhNmE4ZDZiLTMzZTctNGU2ZS05MmEzLWQ2NjVmMDRmNDk1ZCI6WyJyZWFkIl19LCJleHAiOjE3MzIyNjU2NzIsIm5iZiI6MTczMjI2NTA3Mn0.GZAXs4gWhCxPqPeRfoq9Qie1-MWg30rZS857w-5nKBc&client=071fa785-ba4e-4c52-bb01-659bd2c2089b&mode=fit","logoId":"4a6a8d6b-33e7-4e6e-92a3-d665f04f495d","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Moore College Service Centre","sharedPortalName":"Moore College Service Centre","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Moore College Service Centre","localeDisplayName":"English (United States)"},"en-GB":{"helpCenterTitle":"Welcome to the Moore College Service Centre","sharedPortalName":"Moore College Service Centre","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-GB","userLanguageTag":"en-GB","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/e2241c86-8f4c-4b6f-80f4-9a6ecaa098ff/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwNzFmYTc4NS1iYTRlLTRjNTItYmIwMS02NTliZDJjMjA4OWIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmUyMjQxYzg2LThmNGMtNGI2Zi04MGY0LTlhNmVjYWEwOThmZiI6WyJyZWFkIl19LCJleHAiOjE3MzIyNjU2NzIsIm5iZiI6MTczMjI2NTA3Mn0.Pi0AKoVwVByZbAE-aqWQKoB6UEZTOMSJViQZoG0D9Dg&client=071fa785-ba4e-4c52-bb01-659bd2c2089b&height=300&mode=fit","bannerMediaApiFileId":"e2241c86-8f4c-4b6f-80f4-9a6ecaa098ff","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"13","key":"dbt","projectId":10024,"serviceDeskId":13,"name":"DBT Helpdesk","description":"<p>Welcome to the DBT Helpdesk. Check out the Student Handbook or Frequently Asked Questions for quick answers to common questions.</p>","portalBaseUrl":"/servicedesk/customer/portal/13","onlyPortal":false,"reqTypes":[{"id":"10054","name":"Defer or withdraw from a unit","descriptionHtml":"","callToAction":"Defer or withdraw from a unit","introHtml":"","icon":10308,"iconUrl":"https://moorecollege.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10308","groups":[30],"key":""},{"id":"10053","name":"Missing units","descriptionHtml":"","callToAction":"Missing units","introHtml":"","icon":10308,"iconUrl":"https://moorecollege.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10308","groups":[30],"key":""},{"id":"10064","name":"Re-mark Appeal","descriptionHtml":"","callToAction":"Re-mark Appeal","introHtml":"","icon":10304,"iconUrl":"https://moorecollege.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10304","groups":[32],"key":""},{"id":"10058","name":"Report a Spelling Error","descriptionHtml":"","callToAction":"Report a Spelling Error","introHtml":"<p>Have you found a spelling error in a somewhere?</p>","icon":10308,"iconUrl":"https://moorecollege.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10308","groups":[34],"key":""},{"id":"10051","name":"Submit a request or incident","descriptionHtml":"","callToAction":"Submit a request or incident","introHtml":"<p>Submit a request or report a problem.</p>","icon":10318,"iconUrl":"https://moorecollege.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10318","groups":[34],"key":""},{"id":"10052","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"<p>Have a question? Submit it here.</p>","icon":10320,"iconUrl":"https://moorecollege.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10320","groups":[],"key":""}],"reqGroups":[{"id":32,"name":"Academic Issues"},{"id":30,"name":"Enrolment Issues"},{"id":34,"name":"I.T. Issues"}],"orderMapping":{"32":[10064],"34":[10051,10058],"30":[10054,10053],"31":[10051,10052,10053]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"cfeb54d0-ac3e-33f1-8bbd-ea53b6c449c9","appLinkName":"System Confluence","appLinkUrl":"https://moorecollege.atlassian.net/wiki","spaceKey":"DC","spaceName":"DBT Concierge","spaceUrl":"https://moorecollege.atlassian.net/wiki/spaces/DC","isServer":false},"labels":[],"projectKey":"DBT","serviceDeskId":13,"kbLinkDomainURLs":["https://moorecollege.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":13,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"DBT","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United Kingdom)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwNzFmYTc4NS1iYTRlLTRjNTItYmIwMS02NTliZDJjMjA4OWIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDI0IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIyNjYyNzIsIm5iZiI6MTczMjI2NTA3Mn0.G9VZEMXbs9AQ9ZnrG9earnYrUe1PPFMFIDJbffTwL6s","targetCollection":"upload-project-10024","endpointUrl":"https://api.media.atlassian.com","clientId":"071fa785-ba4e-4c52-bb01-659bd2c2089b","tokenDurationInMins":20}},"sharedPortal":{"name":"Moore College Service Centre","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://moorecollege.atlassian.net/wiki","kbLinkDomainURLs":["https://moorecollege.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}