How to report junk or phishing emails
Many scammers have been using the spread of COVID-19 to try and take advantage of people across Australia. There’s been an increase in the number of scam emails being received, many of which will specifically mention COVID-19. Generally, these emails with either be
Junk emails, which are usually some form of unwanted advertisement for a product or service
Phishing emails, which are usually pretending to be a legitimate party (e.g. your bank or telephone company) and are trying to steal your personal/confidential information
One of the things you can do to help stop these emails, is report them as junk or phishing through Outlook. This gives Microsoft more information that it can use as it tries to filter out the good emails, from the bad.
Instructions
Select the email your want to report
Under the home tab at the top of the page, press the “Report Message” button
Select what type of email it is, i.e. Junk or Phishing
You’ll then be asked if you want to Report the email. Click the blue “Report” button.
If you’ve accidentally marked an email as Junk, you can change it. Go to your Junk folder, select the email, click on Report message, and select “Not Junk”.
For more information on identifying phishing emails and known COVID-19 scams in Australia, you can visit:
https://www.cyber.gov.au/acsc/view-all-content/threats/phishing
https://www.scamwatch.gov.au/types-of-scams/current-covid-19-coronavirus-scams